As a result of the COVID-19 pandemic we have had to change some of our clinic operations. Please read our message to you on our home page.
You have probably heard about the COVID-19 pandemic (coronavirus).
At this point, the most effective way to slow down the progression of the spread is social distancing.
In order to contain the virus and keep our patients and staff safe, we are immediately implementing the following measures:
Please note we are not testing for COVID-19 on site.
If you think you might have COVID, here is the information from Ottawa Public Health’s website. Please note that these recommendations change and are updated regularly.
Please note: In order to decrease transmission of COVID-19 in Ottawa, Ottawa Public Health is now recommending that all residents of Ottawa practice physical distancing.
The priority of the healthcare system is being able to test those who are most in need. Not everyone requires testing. People WITHOUT respiratory symptoms (such as fever or cough) will NOT be tested for COVID-19, regardless of potential exposures.
If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use the Ontario Government self-assessment tool to help determine how to seek further care.
Even if you do not have symptoms, YOU MUST self-isolate for 14 days if:
If you have MILD symptoms, where you are NOT short of breath and can manage symptoms reasonably at home:
NOTE: Most people with mild symptoms will recover on their own at home.
If you have ESCALATING SYMPTOMS such as a new or worsening cough and/or fever, AND have either travelled outside of Canada or been in contact with someone who has been diagnosed with COVID-19 in the past 14 days:
If you have SEVERE SYMPTOMS (you have frequent shortness of breath and cannot manage your symptoms at home)
Thank you for your patience and understanding in these difficult times.
Bring your OHIP card with you to all of your appointments
Please note that as of September 3rd 2019, every patient will be required to present a valid health card (OHIP) at every appointment. If your card is expired or invalid, you will be required to pay for your appointment prior to seeing your physician. We will provide you with a copy of your invoice, along with a provincial reimbursement form so that you may recover the costs incurred.
Our language survey is underway!
We are conducting a language survey to better serve our patients. At your next appointment you may be asked two questions:
This information will be recorded in your electronic medical record, and will help us to better communicate with you.